AirportLiner Regensburg — use at your own risk

For those of you planning on visiting us via flight arrivals/departures from Munich or Nuremberg, there are several ways for you to get to/from Regensburg to/from the airport.

  • Train/Bus — check out the BayernTicket, because it’s great for a pretty low-cost, low-stress trip from anywhere in Bavaria to anywhere in Bavaria. The catch: it’s only valid one day at a time and you’re responsible to figure out your own subway/train/bus connections.
  • Rental car — good flexbility, but more expensive, and do you really want to deal with traffic having just got off the plane or on your way down to the airport?
  • Taxi — I shudder to think what this might cost,
  • AirportLiner Regensburg — I used to think this was the best option because
    • they’re reliable
    • they’re fairly priceworthy
    • they provide door-to-door service.

I think my opinion of them has changed. Read on.

AirportLiner Regensburg offers a pretty unique service; I myself have had good results with them. Their drivers have always been friendly and prompt, even in spite of rude/late/grumpy customers. The most trouble I have ever had with them was a failure to communicate a more specific pick-up time than the 1.5 hour window they gave me; but even that was no big deal — I just waited outside for longer than I needed to.

Matthias, thinking about AirportLiner while on vacation in the USThen I heard about Matthias’ miserable AirportLiner experience, in which AirportLiner apparently couldn’t schedule a pickup for them themselves, but rather had to hire a taxi to pick him up and drop him off at some misunderstood rendezvous point, which nearly made him miss his flight (or maybe it did, I’m a little unclear on the details). But you know what? I thought it was just him. He seems like the kind of guy who gets rotten luck — order identical menu items at a restaurant, and his is the one that comes out undercooked. Ask for ketchup and mayo for your fries at a restaurant, and they’ll be out of mayo if Matthias is the one requesting it. Stuff like that.

Then Cristi and Adi came to visit from Romania. AirportLiner was late picking them up yesterday morning, and there were unexpected traffic problems on the highway down to the airport. These two factors lead to Cristi and Adi missing their check-in window at the airport by 10 minutes. Since it was an economy-class flight, CarpatAir This is not Cristi and Adi!was not obligated to let them rebook on a later flight. AirportLiner would assume none of the liability for them having missed their flight. The next feasible to flight home to Iasi would be Monday morning. So thanks to AirportLiner, Cristi and Adi’s trip got extended by 2 days. Fortunately their boss in Romania* just happened to be passing through the Munich airport on his way to Regensburg on the day that they were scheduled to head home, and he was able to arrange new flights home and a couple of nights’ stay at a hotel in Munich for them.

Bottom line: apparently not everyone has good luck with AirportLiner like Sarah and I have had. I’ll be rethinking my transportation options for my next flight. We fly economy all the time and also cannot afford to purchase new tickets simply because our ride to the airport did not come through for us.

6 thoughts on “AirportLiner Regensburg — use at your own risk”

  1. Tammy

    There’s always the option of asking good friends who have a car to give you a lift! We owe you at least a few car rides at this point :-)

  2. Danfeng Huang

    hi, dear friends
    could you tell me how to order airportliner regensburg to Munich? i am going to go to munich airport on 31st, March and take flight 19:00pm . i would like to take airportliner to Munich from Regensburg.



  3. Cliff

    Hi Danfeng,

    visit and you can order their service there. My advice: make sure you allow PLENTY of time between when you want to arrive at the airport and when your flight actually takes off from the airport.

    The reason:

    • Sometimes AirportLiner runs into problems trying to accomodate too many guests on one trip to the airport
    • or one or more of their guests is running late
    • or they find more traffic on the roads than they expected
    • or the communication between the headquarters and the AirportLiner drivers is bad and this causes confusion

    All of these things have happened to me. In one case my colleagues visiting Regensburg from Romania actually missed their flight home to Romania because of problems like these with AirportLiner.

    So make sure you have plenty of buffer time between arrival at the airport and when you expect to check in for your flight.

    Good Luck!

  4. Ray

    Hi Cliff

    Do you have any recent experiences of using AirportLiner, please? Have they managed to improve the service or is it still as risky as your posts above highlight? I’m planning a trip to Regensburg via Munich airport and would be interested in any advice you can give.

    Many thanks

    1. cliff1976

      Hi Ray,
      I use AirportLiner all the time for business trips with no hesitation. That’s where I know the cost of the flight is someone else’s problem if I miss it.

      We’re a little more careful with our leisure travel. We’ve never had trouble catching our flights like our friends and colleagues have, but I still think, if you’re close to the HBF in Regensburg, that taking the train down to the airport is the way to go. Deutsche Bahn is usually not affected by weather or traffic. I like Airport Liner even better for arrival in Regensburg from Munich Airport – at most we’ve had to wait around 45 minutes for a shuttle to Regensburg. With the train, it is often over an hour.

      Renting a car at the airport is pretty hassle-free, but only if you’re going to need it for the rest of your trip. One-way rentals are expensive.

    2. cliff1976

      Oh, and I’ve used them twice this year on business trips with great results. Once I even got solo taxi service from Bad Abbach, which was great. Usually I’m the last guy to be dropped off from the van, because of where we live.

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